Top questions
What will I need to enroll?
- ATM/debit or credit card number or Wells Fargo account or loan number
- Social Security or Tax ID number
- Access to your email
- Yourcurrent telephone number
Enroll now.
To learn how we help protect and use your information, read our privacy policies.
How do I access my accounts through Wells Fargo Mobile®?
You can access it from your desktop or mobile device, or download and use the Wells Fargo Mobile app to enroll and manage your accounts while in the go.
What are the best practices for creating a password?
Use:
- A unique password not used anywhere else.
- Upper and lower case letters along with numbers and special characters (@, %, &, #).
Don’t use:
- Your username or email address.
- Personal information (your name, phone number, etc.).
Don't:
- Write down your password.
- Share your password with anyone.
- Save your password in a browser.
What are the best practices for creating a username?
Create a unique username not used anywhere else. Don’t use any part of your email address or personal information such as your name, street name, phone number, or Social Security number.
Memorize your username, and do not write it down.
General questions
How do I access my Wells Fargo accounts online?
You can access it from your desktop or mobile device. Once you've enrolled, you'll receive an email confirmation, and you'll be ready to sign on and manage your accounts.
How do I download the Wells Fargo Mobile® app?
The Wells Fargo Mobile® app is available for Apple® and AndroidTM devices. Download the Wells Fargo Mobile app on the App StoreSM and on Google PlayTM.
How do I get a username and password?
Set up online access from your desktop or mobile device for secure online access to your accounts. During the enrollment process, you will select a username and password.
Once enrolled, do not share your username or password with anyone. We recommend you select a unique username and password, and memorize it rather than writing it down.
How do I access my business accounts online?
Enroll in Wells Fargo Business Online® from your desktop or mobile device for secure online access to your business accounts. You’ll need:
- ATM/debit or credit card number or Wells Fargo account or loan number
- Social Security or Tax ID number
- Access to your email
- Your current telephone number
If you are a business customer, please enter your personal Social Security or Tax ID number (not your Employer Identification Number), so that we can identify you as an individual and verify your authorization for online access to the account number you enter. We will provide you online access to all eligible business and personal accounts, provided you have proper signing authority on the account(s).
Depending on the types of accounts you have and your relationship to these accounts, your accounts will appear in one or more views.
I just opened a new account but I don't see it through Wells Fargo Online. What should I do?
Sign on to manage online account access information. Eligible personal and business accounts include checking and savings, credit card, mortgage, home equity accounts, personal loans and lines of credit, commercial loans, business lines of credit, auto loans, brokerage, IRAs, and CDs (Time Accounts).
If you do not see the account you want to add, please call 1-800-956-4442.
Is there a charge to access my accounts through Wells Fargo Online?
No. There’s no monthly or per transaction fee for accessing your accounts online.
Is there a charge to use Wells Fargo Online Bill Pay?
No. There's no additional cost to use Bill Pay. Please review the fees associated with some of our online services.
Are there any fees associated with online services?
Please review the fees associated with some of our online services.
Why do I need to validate my email address?
As a Wells Fargo Online customer, you are required to maintain a valid email address with us to ensure you can receive important information about your Wells Fargo accounts and receive timely notices when your online documents are available.
How do I validate my email address?
You will receive an email from us to finish setting up your online access. Follow the instructions in the email, and you'll be prompted to sign in and accept the required agreements.
If you can't find the email that we sent you, sign on to Wellsfargo.com, and select "Resend Email" from the Check Your Email screen presented.
Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply.
There's no monthly service fee to use Bill Pay. Account fees (e.g., monthly service) may apply to your account(s) that you make Bill Pay payments from. We don’t charge overdraft fees on Bill Pay transactions, but Bill Pay transactions can contribute to overdrafts. For example, if a Bill Pay payment reduces the available balance in your selected payment account, this can affect debit card purchases, checks, and other transactions that are presented to us for payment. These other transactions might be subject to overdraft fees under the terms of your account. Please refer to the Account Agreement, including the Fee and Information Schedule, applicable to your account(s).
Investment and Insurance Products are:
- Not Insured by the FDIC or Any Federal Government Agency
- Not a Deposit or Other Obligation of, or Guaranteed by, the Bank or Any Bank Affiliate
- Subject to Investment Risks, Including Possible Loss of the Principal Amount Invested
Investment products and services are offered through Wells Fargo Advisors. Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC (WFCS) and Wells Fargo Advisors Financial Network, LLC, Members SIPC, separate registered broker-dealers and non-bank affiliates of Wells Fargo & Company.
Deposit products offered by Wells Fargo Bank, N.A. Member FDIC.
Android, Chrome, Google Pay, Google Pixel, Google Play, Wear OS by Google, and the Google Logo are trademarks of Google LLC.
Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iCloud Keychain, iPad, iPad Pro, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Wallet is a trademark of Apple Inc. App Store is a service mark of Apple Inc.
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